Thank you for your order. We strive to ensure you are completely satisfied with our services. However, if you are not happy with your purchase for any reason, you may be eligible for a refund under the terms outlined below.
We are committed to delivering high-quality work within the agreed-upon deadline. If we fail to meet our commitments, you may qualify for a partial or full refund as per this policy.
To request a refund, you must:
First contact our support team at support@alt-deltadatalytics.co to attempt resolution.
Submit a formal refund request within 7 days of your order (if unresolved).
Provide proof of our failure to meet commitments (e.g., missed deadlines, unmet requirements after revisions).
⚠ Important: If a dispute or chargeback is filed without first contacting support@alt-deltadatalytics.co for resolution, the client will not be eligible for any refund.
Unmet Requirements – If, after 5 revisions, we still fail to meet the initially agreed-upon requirements.
Missed Deadlines – If we deviate from the original delivery timeline without prior agreement.
Service Not Rendered – If we fail to deliver the service entirely.
No Prior Support Contact – Disputes/chargebacks filed without first contacting support@alt-deltadatalytics.co.
Incomplete/Incorrect Initial Requirements – If dissatisfaction arises due to unclear or insufficient client-provided details.
Client Non-Usage – If the client does not use the delivered work.
Unauthorized Modifications – If the client alters the work provided by us.
Scope Change After Delivery – If feedback introduces new requirements outside the original scope (additional charges apply for revisions).
Non-Responsiveness – If delays occur due to the client’s failure to respond to queries.
Change of Mind – If the client cancels the order shortly after placement without valid reason.
